Details about Allstate Chubbuck Call Center jobs

It seems the local East Idaho television news didn’t tell the story clearly concerning the Allstate Customer Information Center (CIC), planned to be built in Chubbuck, Idaho.

It is not part of the Pine Ridge Mall property.  It will be built on a vacant lot that is part of the Home Depot plaza, aka The Crossings.  The vacant lot was originally intended for smaller retail spaces, but, no contracts were signed so it sat vacant for several years.

The Crossings, Hawthorne Road, Chubbuck, Idaho.

In reading several articles in the Idaho State Journal newspaper, it became clear that the claimed 500-600 jobs is just an optimistic goal.  Only 25 people will be hired in February 2011.  More people will be hired closer to the opening date, and the total amount of employees will depend on how many calls the CIC gets.

For those worried about making sales calls, Chubbuck Mayor Steve England says there will be no “soliciting calls”.  However, employees will be required to get a state insurance license.  Sorry, state law.  Also, employees will have to get a license from every state they handle calls from.  Allstate says part of their training will include prepping for the license exam.

Training will be 6 weeks, plus one week for the license prep.  Allstate encourages college courses, and, after one year of employment, they will reimburse employees for college courses that pertain to the job.

Pay will start at $27,000 per year.  The maximum you could get is $50,000.  There are no details about how you could get the maximum, other than bonuses, but the number of licenses you have, and college courses, probably factor in.